PORTRAET ART GALLERY

Privacy Policy


1. Introduction

Portræt Art Gallery ("Portræt," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website at https://portraet.art
  • Submit artwork portfolios through our platform
  • Register for our events (including Portræt Soirée and other exhibitions)
  • Purchase artwork through our online marketplace
  • Subscribe to our newsletters or communications
  • Participate in our workshops, art therapy sessions, or charitable events

This Privacy Policy complies with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and incorporates international best practices aligned with GDPR principles.

2. Information We Collect

Personal Information You Provide

  • Artist Submissions: Name, email, phone number, professional background, artist statement, artwork images, titles, dimensions, pricing information
  • Event Registrations: Name, email, phone number, professional details, dietary preferences, special requirements
  • Marketplace Transactions: Billing information, shipping address, payment details (processed securely through third-party payment processors)
  • Newsletter & Communications: Email address, name, preferences
  • Contact Forms: Name, email, message content, inquiry details

Information Collected Automatically

  • Website Analytics: IP address, browser type, device information, pages visited, time spent on site, referral sources
  • Cookies & Tracking: We use essential cookies for website functionality and optional analytics cookies (with your consent)

Artist Portfolio Data

  • Artwork Information: High-resolution images, artwork descriptions, dimensions, materials, creation date, provenance
  • Professional Information: Artist biography, exhibition history, awards, education, social media links

3. How We Use Your Information

For Artists

  • Review and curate submitted portfolios
  • Feature approved artwork in our online gallery and marketplace
  • Facilitate artwork sales and commissions
  • Invite participation in exhibitions and special events
  • Provide career development support and guidance
  • Send relevant opportunities and industry updates

For Art Collectors & Buyers

  • Process artwork purchases and commissions
  • Arrange shipping and delivery
  • Provide customer support and after-sales service
  • Send updates about new artwork and exhibitions
  • Offer personalized recommendations based on preferences

For Event Participants

  • Process event registrations and payments
  • Send event confirmations, reminders, and updates
  • Manage attendee lists and special requirements
  • Follow up with post-event communications and future opportunities

For All Users

  • Improve our website functionality and user experience
  • Provide customer support and respond to inquiries
  • Send newsletters and marketing communications (with consent)
  • Comply with legal obligations and protect our rights

4. Legal Basis for Processing (UAE PDPL Compliance)

We process your personal data based on:

  • Consent: When you voluntarily provide information or opt-in to communications
  • Contract Performance: To fulfill our obligations for artwork sales, event registrations, or artist agreements
  • Legitimate Interests: To operate our gallery, curate exhibitions, and improve our services
  • Legal Compliance: To meet UAE legal requirements and industry standards

5. Data Sharing and Disclosure

We May Share Your Information With:

  • Payment Processors: Secure third-party services for transaction processing
  • Shipping Partners: For artwork delivery and logistics (with necessary contact details only)
  • Service Providers: Website hosting, email services, analytics tools (under strict data protection agreements)
  • Exhibition Partners: When featuring your artwork in collaborative exhibitions (with artist consent)
  • Legal Requirements: When required by UAE law or to protect our rights and safety

We Never:

  • Sell your personal data to third parties
  • Share artist contact information without explicit consent
  • Use your data for purposes other than those disclosed in this policy

6. International Data Transfers

If we transfer your data outside the UAE, we ensure adequate protection through:

  • Countries with adequate data protection levels
  • Standard contractual clauses and security safeguards
  • Your explicit consent for specific transfers

7. Data Retention

We retain your personal data only as long as necessary:

  • Artist Portfolios: Until withdrawal of consent or 5 years after last interaction
  • Event Data: 3 years after event completion for follow-up and future invitations
  • Transaction Records: 7 years for accounting and legal compliance
  • Marketing Lists: Until you unsubscribe or request deletion
  • Website Analytics: 24 months for performance optimization

8. Your Rights Under UAE Law

You have the right to:

  • Access your personal data and obtain copies
  • Correct inaccurate or incomplete information
  • Delete your data (subject to legal retention requirements)
  • Restrict processing in certain circumstances
  • Object to processing for direct marketing
  • Data Portability for data you provided with consent
  • Withdraw Consent at any time (without affecting prior lawful processing)

To exercise these rights, contact us at privacy@portraet.art

9. Data Security

We implement comprehensive security measures:

  • Encryption: All sensitive data is encrypted in transit and at rest
  • Access Controls: Limited access on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Staff Training: Regular data protection training for all team members
  • Secure Hosting: Professional hosting services with robust security protocols

10. Cookies Policy

Essential Cookies (Always Active)

  • Website functionality and security
  • Session management and user preferences
  • Shopping cart and payment processing

Optional Cookies (With Your Consent)

  • Analytics: Google Analytics for website performance (anonymized data)
  • Marketing: Social media integration and advertising optimization
  • Personalization: Customized content and recommendations

You can manage cookie preferences through our cookie banner or browser settings.

11. Third-Party Services

We use trusted service providers including:

  • Payment Processing: Stripe, PayPal (secure payment handling)
  • Email Services: Mailchimp (newsletter management)
  • Analytics: Google Analytics (anonymized website statistics)
  • Cloud Storage: AWS (secure data hosting)

All third-party services are selected for their strong data protection standards and contractual commitments.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information immediately.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes in our services or practices
  • New legal requirements
  • Enhanced security measures

We will notify you of material changes via:

  • Email notification (for registered users)
  • Prominent website notice
  • Updated "Last Modified" date

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

Data Privacy Inquiries

Email: privacy@portraet.art
Subject Line: Privacy Policy Inquiry

General Contact

Portræt Art Gallery
Website: https://portraet.art
Email: info@portraet.art

Data Protection Officer

For complex privacy matters, you may request to speak with our designated Data Protection Officer through the contact information above.

Complaints

If you have concerns about our data handling practices, you may file a complaint with the UAE Data Office or relevant supervisory authority.

15. Special Provisions for Artists

Portfolio Submissions

  • Artwork images remain your intellectual property
  • We display your work only with your explicit consent
  • You may request removal of your portfolio at any time
  • We provide attribution and copyright notices as specified

Exhibition Participation

  • Separate agreements govern specific exhibition terms
  • You retain full rights to decline exhibition opportunities
  • We respect your artistic integrity and creative control

Sales and Commissions

  • Clear terms regarding commission rates and payment schedules
  • Transparent reporting of sales and inquiries
  • Right to set pricing and availability parameters

This Privacy Policy demonstrates our commitment to transparency, data protection, and building trust within the creative community. We believe that protecting your privacy is essential to fostering artistic expression and cultural exchange.

Document Version: 1.0
Effective Date: August 28, 2025
Next Review Date: August 28, 2026